Mr. Doug Matthews
Matthews law Firm
100 Phoenix Tower
3200 Southwest Freeway
Houston, Texas 77027

RE: Cause No. 2003-29837; Jo Ann Dupuis, Individually, and as the Personal Representative of the Estate of Abel Joseph Dupuis, III, Deceased v. Daimler Chrysler Corporation and River Oaks Chrysler-Plymouth Company of Houston; 152nd Judicial District Court of Harris County, Texas

Dear Mr. Matthews:

Thank you for handling my claim on behalf of my husband, Joe Dupuis. Because of your preparation, research, and presentation, you were able to resolve the claim.

I particularly want to thank Toby Fullmer for his kindness and the extra time that he spent explaining the facts and the importance of each process in preparing this claim. At all times he was professional and sympathetic due to my emotions.

Your entire staff, Amanda, Michelle and Glenda, were at all times cordial and helpful.

Working with you and your staff resulted in a favorable and timely closure to an unpleasant and difficult situation. Thank you again.

Best Regards,

Jo Ann Dupuis